Answer: No. We cannot guarantee the quality, durability, longevity or integrity of the streams. These streams originate with third party entities and are completely out of our control or influence. As long as you have a good quality broadband connection you will always experience a more than satisfactory stream. The vast majority of streams are HD quality, and others are good to great quality. If a stream is not adequate or of a poor quality, there are many more available. Most of the time it’s just a matter of clicking on them and choosing a different path.
Answer: In most cases your WiFi should provide sufficient speeds to be able to use your StreamSmart. If not you can either purchase another wireless router or connect directly with the LAN Ethernet cable.
Answer: No. We only charge you for the ONE time purchase of the StreamSmart equipment. We do not have any associations, connections or control over the streaming media that you view on StreamSmart.
Answer: If you can connect to WiFi or a hotel internet, your StreamSmart box will work. Watch this video to see how we get up and running quickly in a hotel room with an internet connection. Apple and Roku cannot do this!
Answer: Content, premium upgrades, addons and security says it all in a nutshell. Based on the following points, it’s crystal clear that you can be comfortable and confident choosing StreamSmart over other boxes. We are different than both major price point levels in the industry – we run circles around the $99 boxes, and our proprietary firmware and security set a firm distinction between StreamSmart and our competitors.
Answer: No, all you need is an internet connection 10mb or faster.
Answer: Absolutely, The receiver comes with a one-year warranty and 7 day money back if you’re not satisfied. The 7 day money back guarantee is based on date of purchase.
Answer: Each receiver works with one TV at a time but the unit is so small it can easily be moved into other rooms. You can also easily take it to a friend’s house to show it off or watch the UFC fight at their house so you don’t have to mess yours up!
Answer: Yes, you can download, but we don’t recommend it (do so at your own risk), as downloading content is illegal if you do not already own the content you are looking to download. In other words, you can do it, but do so at your own risk!
Answer: There are two main reasons for this: 1. The stream that you are trying to connect to does not have enough bandwidth to deliver the stream adequately. The solution to this is to simply stop the stream and select a different one. 2. Your Internet or WiFi connection is inadequate. The solution to this is either upgrade your Internet connection or start using an Ethernet (wired) connection instead of your WiFi connection. Some people have even purchased a more powerful WiFi router.
Answer: Sometimes a small number streams have sync issues. If this occurs you can either select another stream or you can adjust the audio to sync with the video.
Answer: That is entirely up to you. The StreamSmart box can provide all the same viewing material and much more, but requires a different viewing habit than network viewing provides. Most of our customers are media lovers so one option is to keep your current provider and simply cut back to the lowest subscription available. StreamSmart has no recording or playback facility like some devices that satellite or cable companies provide. If you like to record your shows then it may be wise not to cancel all your subscriptions, but it is entirely possible to cut them back to the very basic service. Everything else can be viewed on your StreamSmart as long as you have a good quality broadband Internet connection.
Answer: Yes. Remember NetFlix requires an account and paid subscription service. However, there is an App which is provided to be used to view your NetFlix Account.
Answer: This is the fix for YouTube add-on not working.
Go to all add-ins tab and click on.
Scroll down to YouTube add-on, click menu button then add-on information.
click on auto-update to disable auto update.
Scroll up and click update.
Select Youtube Addon Repo version 5.4.2 and wait for it to complete the install.
Scroll up to select configure tab over to Advanced and change cache size to 20.
Tab over to API and disable "enable personal API keys"
Select use preset API key set to 2,3,4 or 5 and your youtube should work.
Answer: 1) Go to all add-ons tab, scroll down to "Pin Sentry"
2) Highlight Pin Sentry and press the "menu" button on your streamsmart remote
3) Choose "add-on settings"
4) Set pin value then select okay at the bottom, back out of add on settings
5) Click ok on the pin Sentry add on, Choose "plugins" and find the ones that you want to set a pin on.
Answer: Press the home button on your streamsmart remote then choose streamsmart tools/speedtest.
- Press the cursor button on your remote, then use the directional arrows to select start/begin test.
- The important information here is the download speed
- Once the test is complete, press the cursor button again to turn the cursor off.
The only speedtest that matters is the one run on your Streamsmart. As this is the device in question.